Sunday, March 12, 2017

I got my first note on a receipt today!

I had a lady, with her baby, in my my section. She was on her phone, so I did not greet her right away. Eventually, she flagged me down. I told her, "I'm so sorry, I didn't want to interrupt your phone call!"

She orders for herself and the kid, all the while telling me how she has a coupon because the last time she was there she had problems. Eventually, I just send a manager over because she needs a remake on a soup, this is the same problem she had last time, she need this that and the other. I check on them, get refills, y'know - do my job.

At the same time, it's a weird day - we're understaffed and the hosts don't know when to go on a wait, so it's not like she couldn't see me running around. Yet, she felt the need to snap her fingers at me every time I ran by. She finally asks me to cash her out. I do.

The note reads:
"Try smiling and being friendly, honey! It's part of good customer service. Have a blessed day!"

Friday, March 3, 2017

I am a horrible person for face-palming at this.

A review of a restaurant:
"I ordered a turkey burger. After eating almost 1/2 of the burger, I knew something was just off. When I had the waitress check to make sure it was a turkey burger, she said, "Yes it is," but took it to the kitchen to check. The manager then came out and confirmed that the burger was actually a BEEF burger. [...] In my 28 years on this earth, I've done my very best to follow my religion and not partake in eating beef. It hurts that your business was the cause of me breaking that oath."

It took almost half the burger to realize it was something you have literally never eaten before, especially assuming that you HAVE had a turkey burger before?
I respect your religious beliefs and I understand that you are upset that you were eating beef against your will - that shit isn't right. But if you feel that strongly about it, you have to alert your server. Make sure it isn't cooked in the wrong pan, or that the grill is cleaned properly, so there's no cross-contamination. Just like an allergy.

I'm sorry this mistake was made. I'm sorry you feel if you have disrespected your religion. I'm sorry if your tummy got upset over it. But seriously, HALF the burger?

What girls really do in the bathroom.

Well, not always. I just had an interesting encounter at work. I was in the bathroom and I heard a lady come in, sniffling. I asked her if she was okay and she told me her dog had to be put down due to cancer.

I'm a huge animal person. I can't resist a rescue. I'm currently up to five cats and a dog. I couldn't help myself, I immediately hugged her and started tearing up myself. I told her I was so sorry, and it gets easier. She said thank you a hundred times, and before she left, she gave the bartender a tip to give to me. It's just surreal how people meet and comfort each other.